The Multiplier Effect: R2= Retain x Reclaim

March 24th at 7:00 to 8:00 PM (ET) — including a 15-minute Q&A

Zoom Link: https://us06web.zoom.us/j/88676316776?pwd=ZdtInwcOwqLoQT8HjvA7FyszXayFCH.1

Featured Speaker: Diane Windingland, DTM – Author • Professional Speaker • Presentation Coach

Why this Town Hall Matters

Win Them Back—and Keep Them: Retention Strategies for Ending the Year Strong

Membership is the gatekeeper to club success, yet many clubs focus more on recruiting new members than re-engaging the ones they already have. In this interactive Zoom workshop, Diane Windingland, DTM, shares practical, proven strategies for retaining current members and welcoming former members back—without pressure or guilt. As District 66 approaches the end of its final year, this session will help club leaders strengthen engagement, build momentum, and finish strong.

In this session, participants will:

• Identify common (and often overlooked) reasons members disengage or leave
• Learn simple, human ways to reach out and re-engage members with empathy
• Explore practical strategies to increase ongoing engagement and belonging
• Gain ideas for welcoming former members back, including those hesitant about Pathways
• Leave with at least one actionable step they can implement immediately in their club

Bio

Diane Windingland, DTM, is a communication coach, author, and longtime Toastmasters leader with 23 years of experience in the organization. She is the author of several books on communication and a contributing author to Healthy Clubs, published by Toastmasters International. Diane is a former District 6 Director and has served as Public Relations Manager four times across two districts. She is an active member of two clubs, a hybrid club in Minnesota and an in-person club in Texas, and lives in Spring, Texas, a suburb of Houston.